Retractable Awning Orange and Brown 4.5x3 m Fabric and Aluminium
Enjoy a cool drink, a tasty treat, or a good conversation on your patio with friends while lounging underneath this amazing retractable awning! Durable material: The awning frame is made of powder-coated aluminium, which is robust and durable. The fabric with PU surface treatment is UV resistant. It will prevent your family or guests from UV rays and dazzling sunlight.Retractable awning: The garden canopy is retractable to meet your different requirements. It provides cooling shade when stretching and does not block the view when contracted too.Wall-mounted design: The patio awning can be easily mounted on the wall with the included wall brackets and will not take up any floor space.Wide applications: The retractable canopy features a simple and stylish design that will blend well with your home or commercial settings. It is suitable for a variety of places, such as balconies, patios, yards, restaurants, cafes, shops, and more.
- Colour: Orange and brown
- Frame material: Powder-coated aluminium
- Awning material: Fabric (100% polyester) with PU coating
- Size: 4.5 x 3 m (L x W)
- Assembly required: Yes
- Delivery contains:
- 1 x Awning
- 1 x Frame
Areas Covered - UK Mainland
Our standard FREE delivery service applies to UK mainland postcodes only. We currently do not serve areas outside UK mainland including Scottish Offshore (KW15-17, ZE, HS, PA20, 41-49, 60-75, 77-78, KA27-28, PH40, 42-44), Scilly Isles (TR21-25), Northern Ireland (BT), Channel Islands (GY, JE), IOM (IM), Eire and BFPO addresses. Some UK Mainland postcodes may incur a surcharge of £50 - £250. If this applies to your postcode, you will be informed prior to dispatch.
Standard Delivery Procedure
We partner with various courier service providers with standard delivery between 7am and 10pm, Monday to Sunday.
For small to medium size items, tracking information is provided for most orders (as available) which are delivered by the courier without notice. If there is no access, the courier may card your delivery or leave your item with a neighbour or in a common safe place. For carded deliveries, it is your responsibility to follow the courier instructions to rearrange delivery as soon as possible. If the item is returned to us, a failed delivery charge may apply before the item can be booked again. If you experience any problems with your delivery, please contact us immediately at SALES@INFYNITIHOME.CO.UK
For large and bulky items, a booking is made with you prior to delivery. Please make sure we have the correct telephone number to prevent delays. The booking is to advise you of the allocated delivery date to allow you to make arrangements to receive delivery on the day. Please note we are unable to provide a select day delivery or guaranteed weekend delivery. You will need to arrange for someone to be available all day on the delivery date although some courier providers may offer a more specific time slot.
For large and bulky items, many of our courier partners will bring the item to your premises on upper floors if there is a working lift. If there is no lift, the courier will charge for labour depending on access, item and number of floors. Please note our standard free delivery service is to ground floor only and the courier is not obligated to assist in delivery to upper floors without lift unless pre-arranged. If you require assistance, please communicate this to us prior to delivery for a quote to ensure we dispatch the appropriate courier service for you. Failed delivery based on the above may incur redelivery or cancellation charges.
Rescheduling Delivery
If, at the time of the booking, you are unable to receive delivery on the allocated day, your local depot will contact you again later to rebook delivery free of charge. Your ETA is reset at this point and your new ETA is subject to courier availability and the item may be allocated to another order. When a booking is confirmed, items may be loaded for dispatch up to 3 working days prior to the delivery date. If the allocated delivery date was confirmed and is then requested to be changed by you at least 3 full working days prior to delivery, this is done free of charge. If this is done 1-2 full working days prior to delivery, an administrative charge of £30 - £80 may incur, depending on item and area; if this is done less than 1 full working day or for a failed delivery, a full courier charge of £80 - £150 may incur, depending on item and area.
Estimated Delivery Timeframe (ETA)
Most product pages display an ETA for delivery. While the majority of orders are delivered within this timeframe, please note the ETA is tentative only and is NOT guaranteed. Our official lead time for UK mainland deliveries is 14-21 working days and cancellations due to a deviation from the displayed, tentative ETA will incur a handling charge of £30. If an order is cancelled after dispatch for any reason, a full handling charge of £50 - £150 will incur to cover courier and administrative costs. If you have specific delivery requirements, please email us at SALES@INFYNITIHOME.CO.UK prior to placing order.
Receiving your delivery
All booked deliveries must be received in person, unless the customer provides written confirmation to drop the item at a designated location, indemnifying us from any loss, damage or theft of the item. Before signing for delivery, please inspect the package carefully to ensure perfect condition. IT IS IMPERATIVE THAT ANY DAMAGE, MINOR OR MAJOR, BE STATED ON THE DELIVERY NOTES BEFORE SIGNING OR WE WILL NOT BE ABLE TO MAKE A CLAIM WITH THE COURIER AND THIS MAY AFFECT YOUR RETURN. If the item is significantly damaged, you may refuse delivery but must take pictures as proof.
From ordering to delivery, we aim to make your purchase experience with us as pleasant as possible. If you have any specific requirements or have any queries about an item delivery, send us a quick email at SALES@INFYNITIHOME.CO.UK and we will do our best to assist you.
All purchases made with us are covered under our 14-Day Money Back Guarantee.
Damaged Items
We do our best to ensure all items are sufficiently packaged for transit. If you have received a damaged item or are missing parts, please report this to us within the return period and we will arrange replacements for you as quickly as possible. Please note the lead time for replacement parts varies from item to item and may take up to 14-21 working days.
Important Points for Damage Claims
If your package is even slightly damaged, it is imperative that you clearly state "Damaged" on the courier sheet BEFORE signing for delivery. If your package is considerably damaged, you may refuse delivery. Once the damaged item has been returned to us by the courier, a new replacement will be shipped out to you.
If you have accepted the item and discover damaged/missing parts within the package, please let us know immediately and we will arrange to send you replacement parts free of charge. Please remember, if the package was signed for without a damage note, we only have up to 48 hours to lodge a claim with the courier for the contents of the package after which, claims may not get accepted free of charge.
If you decide to not receive replacement parts, the item can be returned under our standard returns policy.
If we are unable to resolve the issue for you with replacement parts or a full replacement, we will arrange free collection of the item and issue you a full refund.
If you decide to not receive replacement parts, the item can be returned under our standard returns policy.
If we are unable to resolve the issue for you with replacement parts or a full replacement, we will arrange free collection of the item and issue you a full refund.
Change your Mind
If you've changed your mind, simply return the item to the designated depot and your refund will be processed once the item has been received back. All refunds are issued using the same method used for initial payment and take 2-5 working days once processed. Collection service is available and is quoted based on item specifications and postcode.
Return Eligibility
To qualify for return, the item must be in perfect, re-saleable condition and in original packaging. No assembly, fitting or modification must have been made to the item. Clearance items, gift certificates, personalised and custom-made items are not eligible for return. For hygiene reasons, mattresses, duvets, bedding and other close contact products are not eligible for return once they have been removed from their packaging.
Privacy policy and General Data Protection Regulation (GDPR)
This privacy policy discloses the privacy practices for Infyniti Home Ltd. This privacy policy applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information collection, use and sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order, or to send you promotional material you have opted-in for (our mailing list partner is MailChimp - their data privacy policy can be found here).
Registration
To use this website as a registered user, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). At your option, you may also provide us with demographic information (such as gender or age) about yourself, but it is not required.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Your access to and control over information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers /servers in which we store personally identifiable information are kept in a secure environment.
If you have any questions about your data or feel that we are not abiding by this privacy policy, you should contact us immediately via email at Sales@infynitihome.co.uk or by one of the other listed contact methods in our Customer Service section.
Terms & Conditions
By placing an order with us, you confirm acceptance to these terms which apply to all purchases with us through our website and/or through any other sales channels.
Eligibility To Order:
To be eligible to make purchase with us, you must:
Provide your real name, a valid UK telephone number, a valid e-mail address and other requested information to facilitate order processing.
Stipulate a valid delivery address within the United Kingdom.
Please note that PO box numbers, hotels and accommodation addresses are not acceptable.
Payment & Security Information:
All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus payment charges, if imposed on your selected payment mode, and delivery charge (if any).
You confirm that the PayPal account, Credit or Debit card being used is yours and/or you are authorised to use it. All Credit/Debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from us.
Delivery & Access Details:
Free delivery applies to the majority of UK Mainland postcodes; however, surcharges may incur for remote areas including some UK Mainland postcodes depending on the location of the dispatching merchant. This is especially applicable to Scottish Offshore (KW15-17, ZE, HS, PA20, 41-49, 60-75, 77-78, KA27-28, PH40, 42-44), Scilly Isles (TR21-25), Northern Ireland (BT), Channel Islands (GY, JE), IOM (IM), Eire and BFPO addresses. To enquire, please email us at sales@homedone.co.uk to get a quote prior to placing your order.
For medium to large items, many of our courier partners will bring the item to your premises on upper floors if there is a lift. However, please note our standard free delivery service is to ground floor only and the courier is not obligated to assist in delivery to upper floors unless arranged in advance. If you require assistance, please communicate this to us prior to delivery for a quote to ensure we dispatch the appropriate courier service for you. Failed delivery based on the above may incur redelivery or cancellation charges.
For small items, we use standard courier service providers such as Royal Mail, Yodel, Hermes who may deliver the item to your mailbox or to a communal designated area for all mail, such as the concierge or a designated safe place. As with normal letter delivery, please note the order is considered complete if delivered as stated above. If a signature is required, the courier may leave a card in the same location with rebooking or self-collection details. For small items, we are unable to provide a specific delivery date or timeframe, however, tracking details are provided. Please note redelivery or cancellation charges may incur if an item is returned to us.
Large items such as sliding wardrobes are prebooked prior to delivery. If you are not available on the proposed booking by the courier, you must reject it and another booking will be proposed on the next delivery cycle for your area. If a booking has been accepted by yourself, charges may incur to change the booking. Where this is requested less than 3 working days prior to the booked delivery date or after dispatch, full failed delivery charges will incur.
We do not provide select day delivery or guaranteed weekend delivery unless stated otherwise on the listing. However, please rest assured deliveries for large items will always be prebooked with you prior to delivery to allow you time to make arrangements.
It is the customer's responsibility to arrange for themselves or an authorised party to receive delivery on the delivery day. Please note the courier is not obligated to wait upon arrival and full failed delivery charges will incur if the courier is unable to deliver the item(s).
Up to 78% of our orders are delivered within the ETA displayed on the product pages at the time of ordering and a large proportion are delivered within 2-5 working days. However, please note our standard lead time for UK Mainland deliveries is 14-28 working days and the ETA provided on the product pages (where available) is tentative and not guaranteed. Cancellations due to a deviation from the tentative ETA may incur a handling charge in addition to full failed delivery charge if the item is already in transit.
If an order is cancelled after dispatch for any reason, a handling charge of £49 - £199 will incur to cover courier and administrative costs - depending on item.
Any delivery charge payments (upfront or otherwise) are non-refundable unless we fail to deliver the item within a reasonable time (14-28 working days).
Our courier partners deliver Monday to Sunday and may occasionally run special delivery service on Bank Holidays.
Your order will be delivered anytime between 7am and 10pm. For times before or after, it is the customer's discretion to receive delivery or reschedule. Please make sure we have the correct contact details as the courier may attempt delivery even if they have been unable to reach you on your provided number. Redelivery or cancellation charges may incur for failed delivery.
It is the customer's responsibility to ensure there is enough access space for the item to pass through with ease. The customer must ensure there is safe parking available for item loading/unloading and the courier may refuse delivery if there is no safe place to load/unload the item(s). This is particularly important if an item has been ordered with fitting service. Parking arrangements must be made by the customer prior to delivery and fitting. In the event an item is returned due to access or parking issues, a handling charge of £30 - £150 will incur in addition to full failed delivery charged by the courier.
Where fitting service has been purchased, this is organised with professional handymen who aim to complete the job as efficiently as possible. The item must be inspected thoroughly upon job completion and any issues stated prior to signing. If this is not indicated on spot and not stated on the job completion sheet, no claims can be accepted for damage/fault after.
If fitting service has been purchased and the place where the item has to be fitted is deemed unsuitable, any alternative location for fitting must be proposed. If an item is returned due to insufficient space/access to carry out the item fitting, full redelivery charge or cancellation charge will incur.
The courier is not responsible for unpacking or setting up items unless the service has been separately purchased.
The drivers reserve the right to refuse delivery if the vicinity/area is deemed unsafe or their personal safety is at risk.
If the customer's location is distant from available parking/unloading area, the customer must make prior arrangements to unload and carry the item to their premises. Labour charges may apply if courier assistance is required (where available).
Product Returns, Damage and Loss:
We offer a 30-Day Money Back Guarantee on all our items. In the event you are not fully satisfied with your purchase, you can return the item within the 30-Day period and get a refund or exchange for an alternative item.
To process a refund request, the item must be in its original, resaleable condition. Adequate photographic proof must be provided for preliminary inspection, guidelines for which are provided when the request is made. Once confirmed, the item must be returned to the designated depot in its original packaging and in a resaleable condition where it will be inspected and upon approval, a refund request will be processed. A collection service is available and is charged depending on item, location and type of service requested.
All damage/fault reports must be made within 30 days from the day of delivery or charges may incur for any replacements.
In cases where the item is returned for reasons other than manufacturing fault, the initial delivery charge paid is non-refundable. For orders where a free delivery was offered, including those on our website, a charge of £29 - £199 will be deducted to cover the initial delivery cost (depending on item). Each additional item is charged at £29/item.
If a collection service is opted for, the item will normally be collected within 10-21 working days. This is subject to the nature of the item, season, route and capacity.
Refunds are processed back using the initial method used for payment or via bank transfer and may take up to 7 working days to show in your account.
If a collection service is opted for and upon physical examination, the condition of the item does not match the photographic proof provided, the item will not be collected and the handling charge will not be refunded. A full collection charge will incur again for a second attempt. The same is applicable for a failed collection attempt.
Should a collection attempt fail or the item be in less than satisfactory condition, we reserve the right to refuse return or may offer partial refund only.
Once the 30-Day period has lapsed, the items are not eligible for a refund.
The 30-Day Money Back Guarantee does not apply to clearance items, bulk orders (3 units+) and orders where a special discount has been provided.
The 30-Day Money Back Guarantee applies to mattresses, duvets, bedding products and other close contact items ONLY IF the item remains in brand new, resaleable condition and in packaging. If the item is found to have been used, the guarantee is void and the item cannot be returned.
For a faulty item, adequate photographic proof must be provided for preliminary inspection and can be uploaded with the return or exchange request on the returns page. Once the fault is confirmed, we will arrange to collect the item for replacement or repair within 14-21 working days.
Only damaged parts are replaced, not complete items. The customer is responsible for clearly communicate the exact part numbers from the instruction manual. If the wrong parts have been indicated by the customer, charges will incur for any new parts requested including delivery costs.
In cases where after inspection of the photographic proof, our technical team is unable to determine a manufacturing fault, the item must be returned at the customer’s cost or collection charges will incur.
If the item is found to be damaged due to mishandling or improper assembly, no refund will be issued.
Items with mirror/glass must be checked on delivery and no claims will be entertained for mirror/glass damage if this has not been recorded on the courier sheet.
If fitting for an item has been purchased, any damage must be clearly indicated to the fitter upon job completion and reported to us with photographic proof within 24 hours from the time of the fitting.
If a flat packed item has been fitted, it is no longer in resaleable condition and is not eligible for return. Customers must fully inspect all parts within a flatpack to ensure they have everything available in good order prior to attempting fitting. If an item has been fitted and parts are later reported as damaged or missing, only replacement parts are provided. This is done only if the photographic proof does not show negligence or damage due to improper fitting. No refunds are possible.
If a customer has expressly authorised the courier to leave an item in a safe place, any rights to loss/damage claims are effectively waived by the customer.
Some items, especially those that come assembled, might experience minor damage while being delivered into the premises. Unless this significantly affects the overall functionality of the product and/or its cosmetics, the item is not considered faulty/damaged.
For logistic reasons, fitting service (where applicable) may be done on item delivery or booked in separately on another day. We are unable to guarantee delivery and fitting at the same time.
Damage because of customer handling is not covered under the money back policy and the full invoice remains payable.
Time taken for replacements varies from product to product. We strive to resolve all replacement/repair requests within 14-28 working days. However, for certain parts, this can take longer. We are not responsible for any loss incurred because of the product being faulty.
Unless otherwise stated, please note all dimensions on product listings are approximate.
The items are not covered under any warranty unless stated otherwise.
Risk of damage to or loss of the products shall pass to the customer upon delivery.
We reserve the right to make the final decision on a refund/replacement request.
Other Terms & Conditions:
Each item ordered is mutually exclusive and is processed by the system individually. If you have manually made combinations of items and wish to cancel an item because another item has become unavailable for any reason, the standard return policy will apply to each item. This means the item already dispatched or delivered will need to be returned to us at your cost or a collection charge may incur.
When items are being delivered from different merchants, the items may arrive separately. In addition, some items may be broken down into multiple consignments for logistic reasons and all pieces may not arrive at the same time.
If an order is cancelled after placement for any reason, an admin and payment processing charge of £39-£199 will be deducted from the total refund based on overall order value.
Once a delivery date has been booked, you must arrange to take delivery on the day. Orders can be loaded onto the delivery vehicle up to 2 days before delivery and cannot be unloaded until all deliveries have been made. For this reason, any changes to delivery must reach us at least 3 working days before your planned delivery date.
The delivery crew does not issue nor carry receipts. Your invoice will be emailed to you automatically when you place your order using our online shopping platform.
Please note product images are professionally taken and are for reference only. The images may not reflect the actual item at an absolute. If you have absolute requirements, please request real item images prior to placing order (subject to availability).
Some manufacturers may occasionally make subtle changes to products without notice. Such changes are beyond our control. Returns in such cases are only accepted under our standard returns policy in their original, resaleable condition/packaging and only if no assembly has been attempted on the item.
Any promotional discount codes offered are applicable to the main catalogue items only and do not apply to special offers. We promote various coupon codes via different channels and expressly state their validity on each channel. We rely on customers' credibility to not use a coupon code outside of its scope of validity. If a discount code is knowingly used outside of its scope, we reserve the right to cancel the order.
Finally, we work hard to keep our delivery promises, however, delays can occur that are outside our control. Infyniti Home Limited will not be liable for any late or missed delivery on our part.
Made To Order Items:
If you decide to cancel your made-to-order item for any reason, it is unlikely that we could sell it to another customer at full selling price. We will therefore charge a cancellation fee of 50% of the order price.
Guarantees & Warranties:
All our products are without manufacturer guarantee/warranty unless otherwise stated.
Content & Company Communications:
We take all reasonable care to ensure all details, descriptions, images and prices appearing on our website and in company communications are correct. Any typographical, clerical or other error or omission shall be subject to correction without liability.
All images used on our website are owned by individual merchants marketing their products on our website. We are not liable for any copyright violations pertaining to use of such images and videos by merchants on our website. Any copyright issues must be reported to us and upon verification, any listings in violation will be suspended.
Copyright, Intellectual Property and Third-Party Information:
All content on this website, including text and images, is protected by UK copyright law. Anyone found to be using this content without our express permission will be asked to remove it and could be prosecuted.
The user is allowed to consult (the information supplied on) the website and make copies of it for personal use, for instance by printing or storing. Any other use, for instance storing or reproducing (parts of) the website on a separate internet website or the creation of connections, hyperlinks and deep links to (parts of) the website, is not permitted without explicit written permission from Infyniti Home.
The information on the website is partly supplied by third parties, such as Third-Party Sellers and other users (such as Third Party Reviews). Infyniti Home cannot be held responsible for any damage resulting from incorrect, incomplete or wrongful information supplied by third parties on the website.
The website may contain links to external internet pages. Infyniti Home cannot be held responsible for the use or content of webpages to which a link to the website is featured, or which feature a link to the website.
Liability:
Subject to intention or gross negligence, the total liability of Infyniti Home towards the customer due to imputable failure in the performance of the contract is limited to compensation to a maximum of the amount stipulated for that contract. In case of a long-term contract, then said liability is limited to a reimbursement of the amount that the customer owed to Infyniti Home in the 3 months preceding the event causing the damage.
Infyniti Home shall not be liable for indirect damage, including, but not limited to, consequential damage, loss of profit, missed savings, loss of data or damage due to business interruption.
The customer indemnifies Infyniti Home against any claims in respect of any third parties carrying out services on behalf of Infyniti Home.
Infyniti Home is a marketplace and is not responsible for any losses incurred by the customer due to unsuitability of a product or negligence in manufacturing of a product including but not limited to failure to comply with legal requirements by the end merchant selling the product via Infyniti Home.
Unless performance of the contract is permanently impossible, the liability of Infyniti Home due to an attributable failure to fulfil an obligation from the contract shall only arise if the customer informs Infyniti Home forthwith, in writing, with a reasonable deadline for remedying the failure, and Infyniti Home continues to be in default in the fulfilment of its obligation after that term. The notice of default must contain an as complete and as detailed a description as possible of the shortcoming, so Infyniti Home is given the opportunity to respond adequately.
In the event of force majeure, Infyniti Home shall not be obliged to compensate for any damage to the customer.
Infyniti Home will not be liable for any indirect or consequential loss or damage arising out of any problem you notify to us and will have no liability for any failure or delay in delivering goods or any damage or defect in goods delivered which is caused by any event or circumstance which is beyond our reasonable control.
Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.
Contact us
If you have any questions about this Agreement, please contact us filling this contact form.
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